Course Description

Why do more than 50% of the IT implementation projects fail to achieve the original objectives for which the project had started? Why are there so many projects “re-starts”?  There is several key challenges organizations face in translating user needs into systems specifications.  Any of these challenges can ultimately lead to project failure. How do you address this? The options and solutions available can be overwhelming.

Successful projects are built on the foundation of well-written requirements. This course provides the skills to write well-formed, testable, verifiable user requirements so that you can translate client needs into clear and measurable metrics. These metrics provides a means to track success throughout your development cycle to ensure that business and user requirements are implemented in your final product.

Learning Objectives:

You will learn to identify your audience, determine their requirements, and provide them with adequate and appropriate information.

You'll learn the technical writing techniques that apply directly to writing requirements documents and you'll learn to apply the five Cs of writing-correct, clear, concise, comprehensive, and cohesive-to writing requirements. You will use lists, tables, and graphs to structure requirements information for clarity. And you will use white space, information chunking, and headings to improve readability.

• Write well-formed and validated user requirements

• Organize and sequence requirements into a user requirements document

• Prepare a plan for completing a user requirements project

• Conduct efficient user requirements elicitation meetings

• Analyze requirements using a process mapping methodology

• Manage changes to the user requirements